The Dock screen does not display all the details of the Trident or Door Explorer sensor
When connecting a Trident or Door Explorer sensor to a Dock charger plug, the Dock screen displays only the level of charge of the sensor and the sensor cannot be configured on Mosa2.
The firmware version of the sensor is earlier than
FIRM450-02.01.15.
Update the sensor firmware to an A2S firmware version FIRM450-02.01.15 or above, and bootloader version FIRM445-02.00.06 or above, using the Configuration Cable connected to the computer.