Warning Messages

Dock screen Status

When these messages are displayed, a warning icon appears at the top of the column and on the charger plug.

Status message Description
Warning - Clean sensor endcap
The sensor cannot connect to the Dock because the shoulder bolts are dirty or damaged:
  • Clean them using a swab or Q-tip with Isopropyl alcohol.
  • Fully clean the surface from debris and inspect the surface for burrs or pitting.

If not taken care of, there is a risk of short circuit.

Warning - Service required The sensor has a critical issue. Contact your local Marport office or dealer.
Caution - Maintenance required The sensor has an issue impacting its proper functioning. Reasons can be:
  • The battery is worn out and the charging capacity is diminished.
  • Shoulder bolts are in a bad condition, the charge is not optimal.
Caution - Replace battery The battery capacity is very low and will soon be exhausted.