In Scala2, Lost is displayed instead of spread distance
It is written Lost instead of spread distance data.![](../oxy_ex-2/DoorSensors/UserManual/img/LostMsg.png)
![](../oxy_ex-2/DoorSensors/UserManual/img/LostMsg.png)
![](../oxy_ex-2/shared/img/iconeFleche.png)
- Check the pitch and roll.
- If needed, pull the warps to align the doors or set them back upright.
![](../oxy_ex-2/shared/img/iconeFleche.png)
- Open the pocket and check the top of the housing of the sensor: the one with a green marker must be on the starboard side and the one with a red marker on the port side. If there is no marker on the top, remove the sensor and check on the side if there is a marker. The side of the transducer with a circle must be oriented towards the outside.
![](../oxy_ex-2/shared/img/iconeFleche.png)
- Remove sensors from the doors and check from the office if Lost is still displayed.
- If yes, see with support service for repair.
![](../oxy_ex-2/shared/img/iconeFleche.png)
- Change the sensor telegrams to AL6 or A6: see Configuring Spread Sensor Telegrams.